This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
information about how Yahoo! uses this information.
Information We Use & How It is Collected: An Internet Protocol (IP) address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use your IP address to help diagnose problems with our servers and to administer our Web site. We do not link IP addresses to anything personally identifiable. This means that a user session will be tracked, but the user will be anonymous.
Other Information We Collect: When you purchase a product, we ask you for your name, address and credit card information. We store and use this information so we can process your order. We might also use this information to contact you for help processing your order. From time to time, we send out notices by email of special offers or sales on our site. If you do not want to receive these notifications, just email us at firstname.lastname@example.org. Each email offer also includes simple instructions on how to remove your e-mail address from future mailings.
Whenever you send us personal correspondence, such as e-mail or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect and store such information. VermontChocolate.com holds contests and sweepstakes from time to time. We will collect and store all information relating to such contests and sweepstakes. VermontChocolate.com might purchase information from third parties in order to supplement the information we have received from our customers.
Removing Your Information from Our Records: If you want us to remove your credit card and contact information from our database, we will do so only after all of your transactions have been completed. Email us at email@example.com. However, such information is never completely removed from our database archives because we routinely back up our servers for disaster recovery and tax record purposes.
Disclosure of Information to Third Parties: Personal information includes your name, e-mail address, mailing address, method of payment information and other data that identify you as an individual. Your personal information is used by VermontChocolate.com, our suppliers and shippers in order to process and ship your orders. VermontChocolate.com does not sell, trade, rent or release your personal information to third parties. If we do so in the future, you will have the opportunity to "opt out" beforehand.
Aggregate Information: VermontChocolate.com occasionally shares aggregate data about customers, traffic patterns, sales and other site information with partners, vendors and other reputable third parties. However, the data do not contain any personally identifying information. For example, we don't disclose that you purchased a specific product, but we might share statistics on how many customers have purchased a specific product.
Legal Issues: VermontChocolate.com discloses personal information when required by law or in the good-faith belief that such action is necessary to: conform to the edicts of the law or comply with a legal process served on VermontChocolate.com or its site; protect and defend the rights or property of VermontChocolate.com, the site or the users of VermontChocolate.com; and act under exigent circumstances to protect the personal safety of users of VermontChocolate.com, its site or the public.
Other Sites' Policies: You might choose to leave our site via links to other sites, including those of advertisers. VermontChocolate.com is not responsible for the privacy policies or the content on those sites, nor is it responsible for the cookies those sites might deposit on your hard drive.
Safety & Security: At VermontChocolate.com, we transfer all of your personal information, including your name, address and credit card, over a Secure Socket Layer (SSL) line. This ensures that your information is encrypted and cannot be read by others as it travels over the Internet. The secure mode begins when you initiate your order. You will know you're in secure mode when the tiny padlock icon, located at the bottom of your browser, appears as "locked." You also can verify you are in secure mode by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." After the information reaches VermontChocolate.com, it is stored on a secure server, which means it resides behind a firewall and cannot be accessed from outside the company. At that point, your information can be accessed only by employees to process your orders. All such employees sign a privacy/security policy that provides legal confidentiality protection for our customers. Violations of this policy result in disciplinary actions, including the possibility of termination, criminal prosecution and civil action.
VermontChocolate.com's Safe Shopping Guarantee: Shopping with us is so safe we guarantee it with our Safe Shopping Guarantee. We guarantee every transaction as 100% safe. If unauthorized charges appear on your credit card as a result of shopping with us while using our secure server, we will reimburse you up to the maximum $50 legal liability. We require that you follow the reporting steps required by the issuer of your card (under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges).